Posts Tagged ‘Resources’
Customer Service 2.0
There are close to a billion, (that’s billion, with a B) Facebook users to date, and more and more people are signing up for an account every day.
Twitter is being used by even traditional media companies to deliver the freshest, most recent news updates in 140 characters or less.
YouTube videos are getting views by the millions, and more content is being uploaded by the minute than can be watched in 48 hours.
LinkedIn is growing to become a leading network of professionals and entrepreneurs who wish to get their names out in the market.
So What?
With the proliferation and pervasiveness of various handheld devices such as smartphones and tablet computers, people are no longer ‘going online’ they are always online! Connected 24/7 to the Internet. As a result, the Internet is where most people go to research businesses, to ask questions, to praise or to complain.
Continue reading “First Class Customer Service with Social Networking” »
The Best Marketing Podcasts for Small Business Owners
Just a quick scan through the iTunes store reveals literally hundreds of business/marketing podcasts available to download, for free, straight to your iPod or Mp3 player. There truly is a fountain of marketing knowledge out there for the listening, but with so much choice and so little time how do you know which ones will really be useful for you and your small business and which are just constant pitch fests for the hosts course or membership program?
Continue reading “The Best Marketing Podcasts For Small Business Owners” »
